Contact
Talk to a real engineer.
No bot triage. No “your call is important to us.” Pick the right inbox and someone responsible will reply within one business day.
Sales
Demo requests, pricing, security questionnaires, RFI/RFP responses.
sales@kerf.com
Security
SOC 2 letters, SSPs, pen-test reports, ITAR/CUI inquiries, incident reports.
security@kerf.com
Support
For active customers — agent issues, integrations, sign-off rule changes.
support@kerf.com
Press & partnerships
Media inquiries, integration partnerships, channel resellers.
hello@kerf.com
Office
By appointment for security-cleared inquiries.
One Kendall Square, Cambridge MA 02139
Hours
Mon–Fri 8am–6pm ET for non-incident traffic. Customer incident response: 24/7 via portal.